Bank from anywhere: Embracing technology to exceed customer expectations

Nicholas Barnes, Practice Director of Financial Services & Customer Success

As customers become less dependent on physical branch locations, banks and credit unions will need to turn their attention to meeting the needs of the empowered and hybrid customer: a customer who wants to connect anytime, anywhere, via any device - and expects to. In today’s world, where many customer can work from anywhere, they also want to bank from anywhere. This session explores how banks and credit unions can embrace technology to enable banking from anywhere and provide personalized services at scale.